Customer Service Rep

Lexus of Sacramento

Sacramento, US
Base: $16.90-$20.00(hourly); bonus/equity: not spe...
Customer follow-up and tracking
Monthly reporting and analysis
Manufacturer data understanding
Provide customer follow-up, recording and tracking progress in Daily Contact Tracker

Job Summary

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.

Salary

Base: $16.90-$20.00(Hourly); Bonus/Equity: Not specified; Benefits: Health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO)

Skills & Requirements

Must-have

  • Customer follow-up and tracking
  • Monthly reporting and analysis
  • Manufacturer data understanding
  • Basic math calculations
  • Microsoft Word & Excel skills

Nice-to-have

  • Team player
  • Proactive support
  • Growth mindset
  • Customer-focused culture

Key Requirements

  • Previous Customer Service experience
  • Excellent verbal & written Communication & Presentation Skills
  • Ability to manage one’s own time
  • Typing and basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter