Quality Product Support Engineer

TTI Consumer Power Tools, Inc.

Anderson, SC, US
Competitive wages; not specified; comprehensive be...
Not specified (assumed on-site due to location)
Root cause analysis (8d / 5 why)
Statistical process control and aql sampling
Cross-functional continuous improvement leadership
TTI Consumer Power Tools, Inc. is seeking a Quality Product Support Engineer to enhance customer experiences and lead continuous improvement projects in their Outdoor Products division. The role involves analyzing customer data and collaborating with product development teams to implement quality improvements

Job Summary

  • The role acts as the voice of the customer to lead cross-functional continuous improvement projects in the Outdoor Products division.
  • Candidates will conduct root cause analysis using 8D and 5 Why methodologies while supporting supplier quality interactions.
  • The position offers competitive wages, a comprehensive benefits package including tuition assistance and 401(k), and requires global travel.

Matching Summary

Match Score: 85

TTI Consumer Power Tools, Inc. is seeking a Quality Product Support Engineer to enhance customer experiences and lead continuous improvement projects in their Outdoor Products division. The role involves analyzing customer data and collaborating with product development teams to implement quality improvements.

Salary

Competitive wages; Not specified; Comprehensive benefits including tuition assistance, 401(k), medical/dental/vision, vacation, and holidays

Skills & Requirements

Must-have

  • Root cause analysis (8D / 5 Why)
  • Statistical process control and AQL sampling
  • Cross-functional continuous improvement leadership
  • Global travel up to 30%
  • Power tools experience preferred

Nice-to-have

  • Microsoft Excel and Power BI skills
  • Design of Experiments and life data analysis
  • Minitab, Reliasoft, or JMP software exposure
  • ISO 9001 Quality Management System knowledge
  • Creative problem-solving capabilities

Key Requirements

  • BS or BA in engineering or equivalent experience
  • 2-year degree with up to 5 years of quality experience
  • Ability to lift 30 pounds at times

Work Rights

Not specified

Tailored Resume

Cover Letter