Customer Service Representative

The Pet Palace

Dogaholics, IL, United States
Base: $17.00 - 17.50ph doe; bonus/equity: tips; be...
Answering phones
Multi-tasking
Handling cash and cards
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
  • You’ll be responsible for welcoming pet parents, answering phones, touring facilities, managing check-ins/outs, and handling complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.00 - 17.50/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $17.00 - 17.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • people-person and pet-person

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • juggling phones and customers
  • charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter