9 Months Customer Service Officer (Financial Institution) Office hours #BJT

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Customer loyalty and satisfaction
Complaint resolution and feedback
Internal team collaboration
The role involves collaborating with various departments to drive customer loyalty and satisfaction

Job Summary

  • The role involves collaborating with various departments to drive customer loyalty and satisfaction.
  • Candidates will assist in managing and resolving customer complaints and feedback while gathering necessary insights.
  • The position requires monitoring trends in customer feedback to identify recurring issues and recommend solutions.

Matching Summary

Match Score: 85

The role involves collaborating with various departments to drive customer loyalty and satisfaction.

Skills & Requirements

Must-have

  • customer loyalty and satisfaction
  • complaint resolution and feedback
  • internal team collaboration

Nice-to-have

  • trend analysis in customer feedback
  • recurring issue identification
  • solution recommendation skills

Key Requirements

  • Resume submission required via email
  • Contact Jamie Tan Pei Zhen for application

Work Rights

Not specified

Tailored Resume

Cover Letter