Customer Service Advisor | S1 | Everyday Banking | Multiple Locations

SANTANDER CONSUMER BANK S.p.A

Glasgow, Scotland, United Kingdom
Base: £25,000; bonus/equity: not specified; benefi...
Hybrid
Strong listening and communication skills
Ability to work in high-volume telephony environment
Flexible approach to multi-skilled activities
The role involves acting as the first point of contact for customers over the phone, providing immediate and empathetic support

Job Summary

  • The role involves acting as the first point of contact for customers over the phone, providing immediate and empathetic support.
  • Santander is evolving into a technology-driven organization where employees are encouraged to challenge what's possible and share ideas for improvement.
  • The position offers a competitive salary of £25,000 plus benefits including an annual cash allowance, pension contributions, and healthcare options.

Matching Summary

The role involves acting as the first point of contact for customers over the phone, providing immediate and empathetic support.

Salary

Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance; 8% pension contribution; health insurance; 25 days holiday

Skills & Requirements

Must-have

  • Strong listening and communication skills
  • Ability to work in high-volume telephony environment
  • Flexible approach to multi-skilled activities
  • Right to work in the United Kingdom

Nice-to-have

  • Previous financial services background
  • Desire to go above-and-beyond for customers
  • Effective team working skills with can-do attitude
  • Ability to think on feet while following process

Key Requirements

  • Right to work in the UK required
  • Start date availability from July 6th
  • Willingness to attend office at least 12 days per month

Work Rights

Must have right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter