Customer Success Manager

Limble

Remote, United States
Base: $120,000 - $150,000 ote; bonus/equity: not s...
Fully remote
5+ years b2b customer success in saas
Enterprise or strategic account ownership
Executive communication and presentation skills
Limble is seeking a remote Customer Success Manager to enhance customer relationships and drive operational excellence through their innovative software solutions. The ideal candidate should have extensive experience in B2B SaaS customer success and be adept at managing complex customer accounts while ensuring long-term satisfaction and growth

Job Summary

  • Limble empowers unsung heroes by revolutionizing business maintenance operations through comprehensive software solutions.
  • The Customer Success Manager acts as a trusted advisor to align product capabilities with customer business objectives and drive measurable outcomes.
  • The role includes owning renewals, identifying growth opportunities, and facilitating value-driven conversations to ensure customers maximize product value.

Matching Summary

Match Score: 85

Limble is seeking a remote Customer Success Manager to enhance customer relationships and drive operational excellence through their innovative software solutions. The ideal candidate should have extensive experience in B2B SaaS customer success and be adept at managing complex customer accounts while ensuring long-term satisfaction and growth.

Salary

Base: $120,000 - $150,000 OTE; Bonus/Equity: Not specified; Benefits: Flexible PTO, Health/Dental/Vision, 401(k) match, wellness stipend

Skills & Requirements

Must-have

  • 5+ years B2B Customer Success in SaaS
  • Enterprise or strategic account ownership
  • Executive communication and presentation skills
  • Renewal and expansion opportunity identification
  • Commercial negotiation and pricing discussions
  • Complex customer organization management

Nice-to-have

  • Experience with equipment maintenance or manufacturing
  • Spanish or French language skills
  • Self-motivated in high-autonomy environment
  • Strategic problem-solving mindset
  • Proactive conflict resolution abilities

Key Requirements

  • 5+ years experience in B2B Customer Success within SaaS
  • Ownership of enterprise or strategic accounts
  • Strong executive communication and presentation skills
  • Experience leading onboarding for large customers
  • Ability to handle commercial negotiations and pricing

Work Rights

Not specified

Tailored Resume

Cover Letter