Customer Support Engineer

KLA

Boise, ID, United States
Base: $25.15 - $42.75 ph; bonus/equity: not specif...
Onsite
Troubleshoot electro-mechanical equipment
Customer site equipment repair
Preventive maintenance scheduling
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing 15% of sales back into R&D to drive innovation

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing 15% of sales back into R&D to drive innovation.
  • The Customer Support Engineer role involves providing on-site troubleshooting, repair, and customer service support for advanced KLA products, ensuring minimal downtime and high customer satisfaction.
  • Employees enjoy a comprehensive rewards package including medical, dental, vision, 401(K) with company matching, employee stock purchase program, tuition reimbursement, and career growth opportunities.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing 15% of sales back into R&D to drive innovation.

Salary

Base: $25.15 - $42.75 Per Hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, 401(K) with matching, ESPP, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • Troubleshoot electro-mechanical equipment
  • Customer site equipment repair
  • Preventive maintenance scheduling
  • Technical communication skills
  • Cleanroom environment experience
  • System level problem diagnosis

Nice-to-have

  • Cross-train on multiple products
  • Provide technical training to customers
  • Collaborate with sales and support teams
  • Self-motivated and driven
  • Work under pressure and timelines

Key Requirements

  • Bachelor's degree
  • Certification Level 3 or PM training
  • 0 years related work experience

Work Rights

Not specified

Tailored Resume

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