Part-time Customer Service Representative

Penn State

University Park, PA, US
Base: $15.00ph; bonus/equity: not specified; benef...
Hybrid
Strong customer service skills on the telephone
Data entry capabilities required
Availability april through november
The position serves as the first-line point of contact for external stakeholders reporting Spotted Lanternfly sightings

Job Summary

  • The position serves as the first-line point of contact for external stakeholders reporting Spotted Lanternfly sightings.
  • Agents are responsible for responding to customer questions, providing resources, and referring needs to appropriate departments.
  • Training is conducted at University Park before the role transitions to a mainly remote schedule.

Matching Summary

The position serves as the first-line point of contact for external stakeholders reporting Spotted Lanternfly sightings.

Salary

Base: $15.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong customer service skills on the telephone
  • Data entry capabilities required
  • Availability April through November

Nice-to-have

  • Ability to use reference materials effectively
  • Professional image maintenance
  • Team collaboration experience

Key Requirements

  • Successful completion of background checks
  • Must be current employee/student or external applicant via Workday

Work Rights

Not specified

Tailored Resume

Cover Letter