District Technical Service Manager- Grapevine, Tx

Nissan

Grapevine, TX, United States
**
Automobile mechanical and electronic functions
Dealership service department operations
Customer satisfaction and retention
** Nissan is seeking a District Technical Service Manager for their Grapevine, TX location, responsible for supporting dealership service operations, resolving technical issues, and enhancing customer satisfaction. The position requires significant automotive knowledge and experience, with a focus on technical service management and dealership operations. **

Job Summary

  • Assists in resolving vehicle repairs that dealer technicians are unable to diagnose and repair, and instructs dealer technicians in proper diagnostic and repair procedures.
  • Conducts investigations into incidents by examining vehicles and subsystems, prepares reports to company management, and acts as the company’s representative for litigation.
  • Reviews and evaluates dealership technician training needs, special tool inventory, electronic information systems, and service advisor training, identifying deficiencies and recommending solutions.

Matching Summary

Match Score: 75

** Nissan is seeking a District Technical Service Manager for their Grapevine, TX location, responsible for supporting dealership service operations, resolving technical issues, and enhancing customer satisfaction. The position requires significant automotive knowledge and experience, with a focus on technical service management and dealership operations. **

Skills & Requirements

Must-have

  • Automobile mechanical and electronic functions
  • Dealership service department operations
  • Customer satisfaction and retention
  • Vehicle repair diagnosis and resolution
  • Technical issue investigation and reporting
  • Warranty and Goodwill claims evaluation

Nice-to-have

  • Prioritize schedules and organize workload
  • Function effectively in a virtual office
  • Focus on dealership and Nissan's best interests
  • Influence actions through credibility and communication
  • Result driven even with resistance

Key Requirements

  • Bachelor's degree OR equivalent combination of education and experience
  • Four or more years of professional technical experience
  • Two or more years of DTS/TECH LINE experience PREFERRED
  • Working knowledge of PC applications
  • More than 75% day and overnight travel

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter