Dispute Analyst - X Payments

xAI

Bastrop, TX, United States
On-site
Investigate customer disputes
Compliance with regulation e
Nacha rules knowledge
xAI is seeking a Dispute Analyst for their Risk Operations team in Bastrop, TX. The role involves investigating customer disputes across various payment channels and requires strong analytical skills and knowledge of regulatory compliance

Job Summary

  • X Payments seeks a Dispute Analyst for its Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels.
  • This fast-paced role requires strong analytical skills and collaboration with Fraud, Compliance, and Customer Support teams to deliver timely, fair resolutions while minimizing business risk.
  • xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Matching Summary

Match Score: 85

xAI is seeking a Dispute Analyst for their Risk Operations team in Bastrop, TX. The role involves investigating customer disputes across various payment channels and requires strong analytical skills and knowledge of regulatory compliance.

Skills & Requirements

Must-have

  • Investigate customer disputes
  • Compliance with Regulation E
  • NACHA rules knowledge
  • Card network chargeback guidelines
  • Manage provisional credits
  • Detailed case documentation

Nice-to-have

  • Thrive on curiosity
  • Hands-on contribution
  • Strong prioritization skills
  • Concise knowledge sharing
  • Analytical and investigative mindset

Key Requirements

  • 3+ years debit/credit card dispute experience
  • Consumer dispute end-to-end experience
  • Bachelor’s degree preferred
  • Relevant certifications a plus

Work Rights

Not specified

Tailored Resume

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