Manager Of Customer Success Consultants (remote)

Cengage

Multiple Locations
Base: $88,600.00 - $115,200.00 usd; bonus/equity: ...
3+ years in customer success
Strong understanding of k-12 education
Excellent communication skills
Cengage Group is committed to driving innovation that helps millions of learners improve their lives through education

Job Summary

  • Cengage Group is committed to driving innovation that helps millions of learners improve their lives through education.
  • As a Manager, Customer Success, you will support team-level initiatives and best practices while managing a portfolio of top-revenue adoptions.
  • The role involves collaborating closely with sales, training, and support teams to ensure seamless customer experiences.

Matching Summary

Cengage Group is committed to driving innovation that helps millions of learners improve their lives through education.

Salary

Base: $88,600.00 - $115,200.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years in customer success
  • strong understanding of K-12 education
  • excellent communication skills

Nice-to-have

  • background in education or EdTech
  • experience with digital content platforms
  • instructional design expertise

Key Requirements

  • experience in account management
  • proficiency with CRM systems
  • background in instructional design

Work Rights

Not specified

Tailored Resume

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