Chargeback Resolution Analyst

BDX

Tempe, Arizona, United States
Base: $91,600.00 - $151,100.00 usd annual; bonus/e...
Fully remote
Chargeback operations management
Commercial contracting knowledge
Use of erp and reporting tools
BD is a global medical technology company focused on advancing health through innovative solutions and a supportive environment for learning and growth

Job Summary

  • BD is a global medical technology company focused on advancing health through innovative solutions and a supportive environment for learning and growth.
  • The role manages over $25M in chargebacks and sales tracing disputes, partnering with multiple teams to improve operational activities and deliver process harmonization.
  • BD offers a competitive compensation package including annual and discretionary bonuses, comprehensive health and well-being benefits, retirement plans, life balance programs, and various employee support initiatives.

Matching Summary

BD is a global medical technology company focused on advancing health through innovative solutions and a supportive environment for learning and growth.

Salary

Base: $91,600.00 - $151,100.00 USD Annual; Bonus/Equity: Annual Bonus Potential; Benefits: Comprehensive health, retirement, and well-being benefits

Skills & Requirements

Must-have

  • Chargeback operations management
  • Commercial contracting knowledge
  • Use of ERP and reporting tools
  • Cross-functional collaboration
  • Process improvement and continuous improvement
  • Customer dispute resolution

Nice-to-have

  • Growth mindset
  • Analytical and problem-solving skills
  • Organizational agility
  • Strategic partnership
  • Customer support orientation
  • Inclusive and diverse culture

Key Requirements

  • Bachelor’s degree required
  • Minimum 1 year experience in commercial contracting or chargeback operations
  • Strong technical skills in MS Access, Excel, Qlik, Power BI, and Vistex SAP ERP
  • Experience with analytics and reporting solutions
  • Ability to navigate cross-functional organizational structures

Work Rights

Not specified

Tailored Resume

Cover Letter