Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Base: $20-25 ph; bonus/equity: performance bonuses...
One-year experience in veterinary setting
Strong customer service background
Ability to stay on task for 8 hours
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression.
  • The ideal candidate must have at least one year of experience in a veterinary setting and demonstrate strong empathy and communication skills when dealing with diverse clients.
  • Full-time employees receive a comprehensive benefits package including 401k matching, medical, vision, dental, life insurance, HSA, paid time off, and sick leave.

Matching Summary

The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression.

Salary

Base: $20-25 per hour; Bonus/Equity: Performance bonuses mentioned; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO, sick leave, discounts

Skills & Requirements

Must-have

  • One-year experience in veterinary setting
  • Strong customer service background
  • Ability to stay on task for 8 hours
  • Excellent interpersonal communication skills
  • Empathy toward clients and animals

Nice-to-have

  • Experience with electronic medical record systems
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Positive role model attitude

Key Requirements

  • HS Diploma or educational equivalent
  • At least one year recent experience in veterinary hospital
  • Ability to lift objects weighing 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter