Customer Service Representative/ Veterinary Receptionist

AmeriVet

Not specified; competitive pyy mentioned; performa...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences and support the veterinary team. The ideal candidate will possess strong communication skills, a customer-focused mindset, and prior experience in a veterinary or healthcare setting

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • AmeriVet offers tailored development programs, mentorship, and career pathing to help team members achieve their unique goals.
  • Employees receive competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences and support the veterinary team. The ideal candidate will possess strong communication skills, a customer-focused mindset, and prior experience in a veterinary or healthcare setting.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Promote current promotions and campaigns

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with technology and scheduling software
  • Prior customer service experience preferably in veterinary or healthcare

Work Rights

Not specified

Tailored Resume

Cover Letter