In_manager_itsm_oc App Tech_advisory_kolkata

PwC

Kolkata, India
Itil framework knowledge
Servicenow experience
Major incident management
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities

Job Summary

  • At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.
  • You will lead the Major Incident Management process to ensure rapid identification, escalation, and resolution of critical IT incidents.
  • We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Matching Summary

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

Skills & Requirements

Must-have

  • ITIL framework knowledge
  • ServiceNow experience
  • Major Incident Management

Nice-to-have

  • Team management skills
  • Proactive problem-solving
  • Experience in automation

Key Requirements

  • ITIL Certification required
  • 2-4 years of experience
  • Bachelor's degree in Technology

Work Rights

Not specified

Tailored Resume

Cover Letter