Customer Success Manager Ii

Hudl

London, United Kingdom
Base: £28,900 - £48,125 gbp; on-target earnings: £...
On-site
Client-facing role in technology company
Professional rugby or football club experience
Strong presentation and communication skills
The role focuses on retaining and expanding accounts for Professional Rugby and EFL League 2 football clubs while maximizing their return on investment

Job Summary

  • The role focuses on retaining and expanding accounts for Professional Rugby and EFL League 2 football clubs while maximizing their return on investment.
  • Candidates will be responsible for developing strong customer relationships, demonstrating products, and identifying opportunities for upselling additional services.
  • Hudl offers a culture of autonomy and work-life harmony, including flexible vacation time, remote work options, and comprehensive employee support resources.

Matching Summary

The role focuses on retaining and expanding accounts for Professional Rugby and EFL League 2 football clubs while maximizing their return on investment.

Salary

Base: £28,900 - £48,125 GBP; On-Target Earnings: £41,250 - £68,750 GBP; Benefits: Medical, retirement, Employee Assistance Program, and flexible time off

Skills & Requirements

Must-have

  • Client-facing role in technology company
  • Professional Rugby or football club experience
  • Strong presentation and communication skills
  • Understanding of API concepts
  • Willingness to travel up to 50% of the time

Nice-to-have

  • Active background in the sports industry
  • Previous Salesforce CRM experience
  • Proactive approach to customer success
  • Analytical skills for user behavior metrics
  • Autonomous self-starter with project management skills

Key Requirements

  • Experience in professional Rugby or football clubs using Hudl or competitor products
  • Location within commuting distance of London office

Work Rights

Not specified

Tailored Resume

Cover Letter