Customer Experience Partner – Diabetologia ( Przedstawiciel Medyczny)

Sanofi UK

Katowice, Poland
Customer interaction coordination
Health community building
Customer needs analysis
As a Customer Experience Partner in our General Medicines team, you will coordinate significant customer interactions across diverse channels, building health-focused communities that serve patients in the best possible way

Job Summary

  • As a Customer Experience Partner in our General Medicines team, you will coordinate significant customer interactions across diverse channels, building health-focused communities that serve patients in the best possible way.
  • You will proactively manage the flow of information from customers, capturing needs, expectations, feedback, and challenges, and translating them into results-oriented pull communication strategies.
  • Work on a leading position in AI-based research, intelligent manufacturing, and breakthrough therapies that redefine the future of diabetes and immunology treatment.

Matching Summary

As a Customer Experience Partner in our General Medicines team, you will coordinate significant customer interactions across diverse channels, building health-focused communities that serve patients in the best possible way.

Skills & Requirements

Must-have

  • Customer interaction coordination
  • Health community building
  • Customer needs analysis
  • Personalized customer journey mapping
  • Multi-channel activation strategies
  • Customer relationship management systems

Nice-to-have

  • Transformational mindset
  • Proactive initiative
  • AI-driven research
  • Global collaboration

Key Requirements

  • Several years of experience as a Medical Representative
  • Experience in diabetology environment
  • Higher education degree
  • Business management or marketing education is an asset
  • Communicative English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter