Its Sr Technology Support Specialist

Baierl Toyota Privacy

Temple Terrace, FL, US
Base: $70,000-$105,000 annually; bonus/equity: not...
Onsite
8+ years of it support experience
Troubleshoot windows and apple systems
Networking and telephony knowledge
Baierl Toyota is seeking a Senior Technology Support Specialist for their Temple Terrace, FL location to provide advanced technical support across multiple dealership locations. The ideal candidate should have over eight years of IT support experience, strong technical knowledge in various systems, and excellent customer service skills

Job Summary

  • This role provides Tier 2 advanced technical support for Lithia & Driveway stores companywide with frequent travel required.
  • The position involves troubleshooting hardware, software, networking, mobile, and telephony issues while managing major incidents.
  • Candidates will receive competitive pay ranging from $70,000 to $105,000 annually along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 85

Baierl Toyota is seeking a Senior Technology Support Specialist for their Temple Terrace, FL location to provide advanced technical support across multiple dealership locations. The ideal candidate should have over eight years of IT support experience, strong technical knowledge in various systems, and excellent customer service skills.

Salary

Base: $70,000-$105,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO, Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • 8+ years of IT support experience
  • Troubleshoot Windows and Apple systems
  • Networking and telephony knowledge
  • Service Desk or Call Center background
  • ITIL Service Management understanding

Nice-to-have

  • Retail automotive industry experience
  • Process improvement and automation skills
  • Mentoring and training team members
  • Strong customer service orientation
  • International travel availability

Key Requirements

  • 8+ years of IT support experience
  • Bachelor's degree in IT preferred
  • ITIL certification preferred
  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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