Base: $74,600.00 - $124,700.00; bonus/equity: not ...
Service provider compliance management
Performance monitoring and analysis
Network volume and demand analysis
The In-Home Service Network Performance Manager is a lead role ensuring quality of service across the entirety of the Assurant Field Service Network
Job Summary
The In-Home Service Network Performance Manager is a lead role ensuring quality of service across the entirety of the Assurant Field Service Network.
Responsible for developing, implementing and maintaining service provider compliance, communication, procedures and process documentation for entire field service network.
Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, Assurant brings together top talent around the world.
Matching Summary
The In-Home Service Network Performance Manager is a lead role ensuring quality of service across the entirety of the Assurant Field Service Network.
Salary
Base: $74,600.00 - $124,700.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Service provider compliance management
Performance monitoring and analysis
Network volume and demand analysis
Vendor partner support
Continuous improvement initiatives
Executive and customer escalations
Nice-to-have
Passion for service
Ability to innovate
Willingness to take chances
Collaborative work environment
Key Requirements
Bachelor’s degree required
Minimum 3 years' experience
Prior Team Management experience
Strong analytical and problem-solving skills
Proven ability to collaborate
Excellent communication and relationship-building skills