GE Vernova is seeking a Service Account Manager to oversee pre- and post-contractual administration, ensuring customer satisfaction and profitability for assigned contracts. The role includes managing claims, risk modeling, and contract estimating while liaising with various internal teams
Job Summary
The role is responsible for the profitability and customer satisfaction for assigned contracts through comprehensive service and time and material program management.
Candidates must provide support on pre- and post-contractual administration, including terms and conditions management and execution of risk modeling activities.
This position includes direct people management responsibilities such as staffing and performance development while acting as a liaison between internal organizations and customers.
Matching Summary
Match Score: 75
GE Vernova is seeking a Service Account Manager to oversee pre- and post-contractual administration, ensuring customer satisfaction and profitability for assigned contracts. The role includes managing claims, risk modeling, and contract estimating while liaising with various internal teams.
Skills & Requirements
Must-have
Service agreement program management
Time and material program management
Risk modeling and claims management
Customer satisfaction resolution
Direct people management responsibility
Nice-to-have
Strong oral and written communication skills
Ability to analyze and resolve problems
Established project management skills
Knowledge of best practices in market
Experience with sales campaigns and proposals
Key Requirements
Advanced experience in Services & Customer Contract Management
Bachelor's degree or equivalent experience (6+ years for USA)
In-depth knowledge of technical discipline and analytical thinking