Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus/equity: bonus pyy opport...
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences.
  • The position involves recruiting, onboarding, training new reception team members while providing mentorship, coaching, and performance feedback.
  • Employees receive competitive compensation up to $22 per hour along with medical, dental, vision insurance, 401(k) matching, and paid time off.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences.

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Strong verbal and written communication skills

Nice-to-have

  • Degree in veterinary or related field
  • 1-2 years leadership or supervisory experience
  • Knowledge of animal handling and patient care principles

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience

Work Rights

Not specified

Tailored Resume

Cover Letter