Call Center Talent Pool Req (oregon)

FreedomCare

Portland, OR, United States
Base: $18.00 - $20.00 ph; bonus/equity: not specif...
On-site
Excellent customer service skills
High-volume inbound and outbound queue
Excellent verbal and written communication
We're building a talent pool of strong customer service professionals for FreedomCare Oregon

Job Summary

  • We're building a talent pool of strong customer service professionals for FreedomCare Oregon.
  • These are hybrid positions that will require all employees to commute into our FreedomCare Oregon office 2-3 days per week.
  • You'll play a vital role in supporting individuals and their families in need.

Matching Summary

We're building a talent pool of strong customer service professionals for FreedomCare Oregon.

Salary

Base: $18.00 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package including medical, retirement, wellness programs

Skills & Requirements

Must-have

  • excellent customer service skills
  • high-volume inbound and outbound queue
  • excellent verbal and written communication
  • emotional intelligence
  • ability to solve problems
  • strong time management skills
  • computer proficiency required
  • ability to manage multiple responsibilities

Nice-to-have

  • passion for helping others
  • ability to show empathy
  • active listening and patience
  • work well in a team
  • stay calm under pressure
  • defusing and de-escalating frustrated callers

Key Requirements

  • Must be able to commute to Tualatin Oregon office 2-3 days per week

Work Rights

Not specified

Tailored Resume

Cover Letter