Adoption Specialist

Solventum

Australia
**
Drive user adoption and satisfaction
Deliver onsite/virtual training sessions
Manage customer accounts post-project
** Solventum is seeking an Adoption Specialist to enhance user adoption of their AI-driven clinical documentation solutions in Australia. The role involves maximizing user satisfaction and benefits through tailored training and effective relationship management with clinicians and healthcare administrators. **

Job Summary

  • The Adoption Specialist’s primary responsibility is to drive the success of Solventum clinician-facing technologies by maximising user adoption, satisfaction, education, and measurable customer benefits.
  • Responsible for onsite or virtual optimisation deliverables, ranging from at-the-elbow end-user training to workflow reviews, to identify opportunities for solution enhancements.
  • Solventum offers a challenging yet thriving position with significant growth opportunities, in a fast-moving business unit, embedded in an established global organization.

Matching Summary

Match Score: 75

** Solventum is seeking an Adoption Specialist to enhance user adoption of their AI-driven clinical documentation solutions in Australia. The role involves maximizing user satisfaction and benefits through tailored training and effective relationship management with clinicians and healthcare administrators. **

Skills & Requirements

Must-have

  • Drive user adoption and satisfaction
  • Deliver onsite/virtual training sessions
  • Manage customer accounts post-project
  • Collaborate with project and support teams
  • Troubleshoot speech recognition issues

Nice-to-have

  • Voice of the customer for product improvements
  • Build trust-based customer relationships
  • Service-oriented mindset

Key Requirements

  • 5+ years in clinical outpatient/inpatient environment
  • 3-5 years as a solutions instructor/trainer
  • Familiarity with Australian healthcare system
  • Educated to a high level, preferably degree-qualified

Work Rights

Not specified

Tailored Resume

Cover Letter