Western World Insurance Company is seeking a Complex Motor Claims Team Manager in Croydon, UK, to lead a team of claims adjusters handling third-party property damage claims and other related matters. The role emphasizes operational excellence, team leadership, and a customer-centric approach
Job Summary
This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims.
You will work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
Match Score: 85
Western World Insurance Company is seeking a Complex Motor Claims Team Manager in Croydon, UK, to lead a team of claims adjusters handling third-party property damage claims and other related matters. The role emphasizes operational excellence, team leadership, and a customer-centric approach.
Skills & Requirements
Must-have
handling Third Party Property Damage motor claims
talent development through clear goals
strong team adherence to compliance
handling claims up to $500,000 USD
knowledge of current motor market operations
Nice-to-have
positive mindset and proactive approach
collaborative and strategic within peer group
unparalleled global claims handling experience
Key Requirements
experience in leading and motivating teams
sound technical knowledge of Casualty Motor claims
excellent verbal and written communication skills
strategic mindset and experience implementing strategies
excellent knowledge of Pre-Action Protocols for Motor Claims