Customer Service Support

MillerKnoll

San Francisco, CA, United States
Base: $26.00 - $29.00; bonus/equity: eligible for ...
On-site
Answer incoming customer calls
Verify outstanding information for order fulfillment
Manage shipping status report
This role is essential in ensuring smooth order processing and exceptional customer service

Job Summary

  • This role is essential in ensuring smooth order processing and exceptional customer service.
  • The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.
  • MillerKnoll supports causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Matching Summary

This role is essential in ensuring smooth order processing and exceptional customer service.

Salary

Base: $26.00 - $29.00; Bonus/Equity: Eligible for annual discretionary incentive and equity awards; Benefits: Full spectrum of benefits including Medical, Dental, Vision, 401(k), PTO, Holidays, etc.

Skills & Requirements

Must-have

  • Answer incoming customer calls
  • Verify outstanding information for order fulfillment
  • Manage shipping status report
  • Process and collect outstanding balances
  • Scan and upload orders into DocuWare

Nice-to-have

  • Support for causes aligning with values
  • Commitment to equal opportunity employment
  • Creating beautiful environments is the ultimate reward

Key Requirements

  • High school diploma or equivalent
  • Associate degree preferred
  • Previous customer service or administrative support experience
  • Proficiency in Microsoft Office Suite
  • Familiarity with document management systems
  • Ability to multitask and prioritize

Work Rights

Not specified

Tailored Resume

Cover Letter