Customer Service Representative

Danaher

Barcelona, Spain
Processing customer orders
Invoice management and dispute resolution
Customer communication and issue resolution
The Customer Service Representative is responsible for processing customer orders, complaints, credits notes, invoice management and dispute resolution

Job Summary

  • The Customer Service Representative is responsible for processing customer orders, complaints, credits notes, invoice management and dispute resolution.
  • Delivers an enhanced customer experience through excellent customer communication, effective resolution of customer issues and a culture of continuous improvement.
  • At Cepheid, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

Matching Summary

The Customer Service Representative is responsible for processing customer orders, complaints, credits notes, invoice management and dispute resolution.

Skills & Requirements

Must-have

  • Processing customer orders
  • Invoice management and dispute resolution
  • Customer communication and issue resolution
  • ERP systems
  • CRM systems
  • EDI and digital order processing

Nice-to-have

  • Culture of continuous improvement
  • Career growth and development
  • Belonging and unique viewpoint
  • Harnessing Danaher's system

Key Requirements

  • High school degree or equivalent experience
  • 2-4 years relevant work experience
  • Fluency in English, Spanish and Italian
  • Experience with SAP
  • Experience with SFDC

Work Rights

Not specified

Tailored Resume

Cover Letter