Customer Solutions Agent

Ampol

Sydney, Australia
Base: $40-$45 ph (doe); bonus/equity: not specifie...
On-site
2+ years customer service experience
B2b customer service background
Strong attention to detail
Join Ampol as a Customer Solutions Agent to support bulk customers with fuel and lubricant orders through multiple channels

Job Summary

  • Join Ampol as a Customer Solutions Agent to support bulk customers with fuel and lubricant orders through multiple channels.
  • The role offers a hybrid working arrangement after training with a focus on quality over call volume.
  • Candidates will receive full 4-week on-the-job training and work within a supportive, high-performing team environment.

Matching Summary

Join Ampol as a Customer Solutions Agent to support bulk customers with fuel and lubricant orders through multiple channels.

Salary

Base: $40-$45 per hour (DOE); Bonus/Equity: Not specified; Benefits: Hybrid working arrangement after training; 4-week training provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • B2B customer service background
  • Strong attention to detail
  • Excellent communication skills
  • Multitasking in fast-paced environment

Nice-to-have

  • Experience with Salesforce or SAP
  • Proactive solutions-focused mindset
  • Collaborative team culture fit
  • Relationship building skills

Key Requirements

  • 2+ years customer service experience
  • Previous B2B customer service experience highly desired
  • Experience using CRM or ERP systems advantageous

Work Rights

Not specified

Tailored Resume

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