Competitive salary + commission plan; not specifie...
Hybrid
Own and grow strategic retail customer portfolio
Manage full customer lifecycle
Nurture existing relationships
As a Key Account Manager, you will own and grow a portfolio of strategic retail customers across the UK, acting as a trusted partner to manage the full customer lifecycle
Job Summary
As a Key Account Manager, you will own and grow a portfolio of strategic retail customers across the UK, acting as a trusted partner to manage the full customer lifecycle.
You will build strong, long-term relationships with key customer stakeholders, developing a deep understanding of their operational challenges and commercial objectives.
This is a hybrid role with an office base in Solihull and an expectation to attend the office for sales meetings every Thursday.
Matching Summary
As a Key Account Manager, you will own and grow a portfolio of strategic retail customers across the UK, acting as a trusted partner to manage the full customer lifecycle.
Salary
Competitive salary and commission plan; Not specified; Not specified
Skills & Requirements
Must-have
Own and grow strategic retail customer portfolio
Manage full customer lifecycle
Nurture existing relationships
Identify upsell and cross-sell opportunities
Drive long-term retention and value
Deliver sustainable revenue growth
Build strong, long-term customer relationships
Design and present tailored security solutions
Manage account plans, sales forecasts, and pipelines
Monitor market and competitor trends
Represent business at client meetings and industry events
Nice-to-have
Deep understanding of operational challenges
Deep understanding of commercial objectives
Experience within the retail sector
Key Requirements
2-3 years' experience in sales or account management
Experience in electronic security industry or related technology
Commercially minded, customer-centric
Confident managing multiple accounts UK-wide
Strong communication, negotiation, and presentation skills
Ability to work autonomously and think strategically