The International Rescue Committee is a global humanitarian organization helping people survive and reclaim control of their future
Job Summary
The International Rescue Committee is a global humanitarian organization helping people survive and reclaim control of their future.
This role involves providing day-to-day administration, configuration, and support for the ServiceNow platform to ensure smooth operations.
The successful candidate will collaborate with IT teams and business stakeholders to gather requirements and manage system upgrades using agile methodologies.
Matching Summary
The International Rescue Committee is a global humanitarian organization helping people survive and reclaim control of their future.
Skills & Requirements
Must-have
ServiceNow administration experience
Tier 1 and Tier 2 end-user support
Agile methodology implementation
Nice-to-have
Solutions-driven change-maker mindset
Quarterly training session delivery
Stakeholder collaboration skills
Key Requirements
Bachelor's degree in Computer Science or related field
Minimum 2 years of hands-on ServiceNow administration experience
ServiceNow Certified System Administrator (CSA) certification