You will be a key part of our customer center, working closely with colleagues and other departments to ensure good customer experiences and efficient processes
Job Summary
You will be a key part of our customer center, working closely with colleagues and other departments to ensure good customer experiences and efficient processes.
Your daily tasks will include registering and following up on orders in SAP, handling customer dialogue with wholesalers and customers, and resolving product and invoicing questions.
We offer a varied position in a pleasant and inclusive work environment with competitive terms, company cabins, a bonus scheme, and good pension and insurance schemes.
Matching Summary
You will be a key part of our customer center, working closely with colleagues and other departments to ensure good customer experiences and efficient processes.
Skills & Requirements
Must-have
SAP and Salesforce system understanding
Microsoft Office Suite proficiency
Customer service and communication skills
Order registration and follow-up
Handling customer inquiries and issues
Nice-to-have
Structured and solution-oriented mindset
Service-minded and accommodating
Effective prioritization skills
Team player and collaborative spirit
Key Requirements
Experience with SAP and Salesforce is an advantage
Experience in supply chain or logistics is an advantage