Patient Services Representative Interventional Radiology Scheduler

Corewell Health

Grand Rapids, Michigan, US
Hybrid
Patient/customer problem solving
Schedule patient appointments
Obtain insurance authorizations
As a Patient Services Representative, you'll play a vital role in delivering top-notch healthcare service to our patients, providing registration, concierge, and clerical services

Job Summary

  • As a Patient Services Representative, you'll play a vital role in delivering top-notch healthcare service to our patients, providing registration, concierge, and clerical services.
  • Essential functions include complex patient problem solving, scheduling appointments, surgeries, and tests, obtaining insurance authorizations, and managing EMR/EHR systems.
  • Corewell Health offers a comprehensive benefits package, on-demand pay, and discounts, fostering a culture of equity and collaboration.

Matching Summary

As a Patient Services Representative, you'll play a vital role in delivering top-notch healthcare service to our patients, providing registration, concierge, and clerical services.

Skills & Requirements

Must-have

  • Patient/customer problem solving
  • Schedule patient appointments
  • Obtain insurance authorizations
  • EMR/EHR scanning and uploading
  • Navigate external patient referral portals

Nice-to-have

  • Cultivating and investing in team members
  • Interconnected, collaborative culture
  • Advocating for equity in care

Key Requirements

  • High School Diploma or equivalent
  • 2 years of relevant experience
  • Insurance billing experience
  • Access management experience
  • Patient financial services experience
  • Electronic health records experience
  • Lab service support experience

Work Rights

Not specified

Tailored Resume

Cover Letter