Workplace Experience Specialist

Jll Com Au

Bogota, Colombia
On-site
Exceptional service delivery
Building ambassador role
Soft services delivery innovation
JLL is seeking a Workplace Experience Specialist for its Bogotá, Colombia location to enhance workplace environments at Microsoft’s corporate offices. The role emphasizes exceptional service delivery, vendor management, and operational excellence, requiring a blend of hospitality experience and technical skills

Job Summary

  • As a Workplace Experience Specialist, you will be the face of exceptional service delivery at Microsoft's Colombia and Ecuador locations.
  • You'll oversee reception, office supplies, mail services, general cleaning, parking programs, and day porter operations, ensuring every touchpoint reflects world-class hospitality standards.
  • This position is critical to JLL's partnership with Microsoft, directly impacting employee satisfaction, operational excellence, and the continuous evolution of workplace services across the region.

Matching Summary

Match Score: 85

JLL is seeking a Workplace Experience Specialist for its Bogotá, Colombia location to enhance workplace environments at Microsoft’s corporate offices. The role emphasizes exceptional service delivery, vendor management, and operational excellence, requiring a blend of hospitality experience and technical skills.

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Building Ambassador role
  • Soft services delivery innovation
  • World-class hospitality standards
  • Employee satisfaction impact
  • Operational excellence focus

Nice-to-have

  • Shaping the future of real estate
  • Meaningful career growth
  • Dynamic client-facing role
  • Continuous evolution of services

Key Requirements

  • Bachelor's degree in Hospitality or related field
  • 2-4 years hospitality/customer-facing experience
  • Proven soft services management experience
  • Strong vendor management skills
  • Budget management and financial analysis
  • Fluent Spanish and English proficiency
  • Advanced Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter