Manager - It Product Management

NY STATE ELECTRIC & GAS CORP

Binghamton, NY, US
Base: $128,830 to $160,000; bonus/equity: generous...
It services aligned with business goals
Customer services related solutions
Stakeholder engagement and feedback
The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals

Job Summary

  • The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals.
  • This role will act as a primary IT point-of-contact to the operating company.
  • Competitive benefits and growth opportunities, generous performance-based bonuses, 12% 401(k) match, comprehensive health, dental, and vision insurance, tuition reimbursement, and professional development are offered.

Matching Summary

The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals.

Salary

Base: $128,830 to $160,000; Bonus/Equity: Generous performance-based bonuses; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • IT services aligned with business goals
  • customer services related solutions
  • stakeholder engagement and feedback
  • timely delivery of services
  • continuous improvement initiatives

Nice-to-have

  • inspire and motivate teams
  • translate technical capabilities to business value
  • manage competing priorities

Key Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • minimum of 8 years of relevant experience
  • Prior leadership and management skills
  • Knowledge of utility customer services functions
  • Strong understanding of CIS/CRM systems
  • Experience managing end user or customer services functions

Work Rights

Not specified

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