Hospitality Lead

JLL

Amsterdam, NLD
Passionate for customer service
Team player
Great attention to detail
The key focus for this role will be to create a single visual point of contact for Cognizant employees and to act as the primary interface between the internal operations of Cognizant and its clients

Job Summary

  • The key focus for this role will be to create a single visual point of contact for Cognizant employees and to act as the primary interface between the internal operations of Cognizant and its clients.
  • Support and train the two receptionists in situ and drive customer service improvements.
  • JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

The key focus for this role will be to create a single visual point of contact for Cognizant employees and to act as the primary interface between the internal operations of Cognizant and its clients.

Skills & Requirements

Must-have

  • passionate for customer service
  • team player
  • great attention to detail
  • proactive service delivery
  • highest standards of tidiness and cleanliness
  • visitor registration and tracking

Nice-to-have

  • promote company in favourable light
  • represent company values
  • high-profile role model
  • culture that promotes core values
  • effective customer focus

Key Requirements

  • Support and train receptionists
  • Demonstrate JLL's core values
  • Understand Audio-Visual equipment
  • Manage parking and vehicle logs
  • Coordinate security access cards
  • Oversee CWS inbox

Work Rights

Not specified

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