The position involves active interaction with B2B clients, handling requests, and developing and retaining the client base
Job Summary
The position involves active interaction with B2B clients, handling requests, and developing and retaining the client base.
Key responsibilities include supporting business clients by registering, analyzing, and coordinating the resolution of client requests according to established processes.
The role also includes preparing and managing documentation and reports, identifying clients at risk, participating in meetings, and analyzing client needs to initiate service connections or modifications.
Matching Summary
The position involves active interaction with B2B clients, handling requests, and developing and retaining the client base.