Customer Service Technical Support-automotive

Fox Racing

Competitive wages; not specified; medical, dental,...
Strong technical understanding of vehicles
Ability to read product prints
Effective written and verbal communication
The role involves analyzing, troubleshooting, and resolving technical issues related to installation, warranty, and product fit for automotive customers

Job Summary

  • The role involves analyzing, troubleshooting, and resolving technical issues related to installation, warranty, and product fit for automotive customers.
  • Employees will work in a fast-paced team environment, communicating professionally with customers and collaborating with R&D on engineering issues.
  • The company offers competitive wages, great benefits including medical and dental coverage, and employee discounts on performance-defining products.

Matching Summary

The role involves analyzing, troubleshooting, and resolving technical issues related to installation, warranty, and product fit for automotive customers.

Salary

Competitive wages; Not specified; Medical, Dental, Vision, 401k with matching

Skills & Requirements

Must-have

  • Strong technical understanding of vehicles
  • Ability to read product prints
  • Effective written and verbal communication
  • Proficient attention to detail
  • Fast-paced environment adaptability

Nice-to-have

  • Understanding of suspension systems
  • Background in vehicle mechanics
  • Team collaboration skills
  • Forum monitoring experience

Key Requirements

  • High School Diploma or GED required
  • Technical background in vehicle mechanics
  • Experience with suspension systems preferred

Work Rights

Not specified

Tailored Resume

Cover Letter