Patient Service Representative Ii

Wake Forest Health Network

Lewisville, North Carolina, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Excellent customer service skills
Intermediate computer skills
Electronic mail experience
Greets patients and visitors and responds to routine requests for information

Job Summary

  • Greets patients and visitors and responds to routine requests for information.
  • Monitors patient flow to ensure they are cared for in the most efficient and courteous manner.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Greets patients and visitors and responds to routine requests for information.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Intermediate computer skills
  • Electronic mail experience
  • Keyboarding/data entry speed and accuracy
  • Fast paced environment
  • Strong attention to detail

Nice-to-have

  • Effective resource to other staff
  • Understanding of basic medical terms
  • Ability to sort and file information

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Patient scheduling experience
  • Patient registration experience
  • Medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter