Manage customer advisory boards and user conferences
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Avetta is seeking a Customer Marketing Manager to design and execute strategic marketing programs that enhance customer retention and advocacy in a B2B SaaS context. The role involves collaboration across multiple teams and requires strong storytelling, project management, and customer engagement skills.
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Job Summary
The Customer Marketing Manager is a key storyteller and growth driver responsible for designing strategic programs that deepen retention, engagement, and advocacy.
This role involves leading the customer advocacy program by publishing case studies, testimonials, and managing speaking opportunities to highlight customer outcomes.
The position offers a salary range of $65,000 - $115,000 USD per year along with health, dental, vision insurance, and 401(K) benefits.
Matching Summary
Match Score: 75
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Avetta is seeking a Customer Marketing Manager to design and execute strategic marketing programs that enhance customer retention and advocacy in a B2B SaaS context. The role involves collaboration across multiple teams and requires strong storytelling, project management, and customer engagement skills.
**
Salary
Base: $65,000 - $115,000 USD per year; Bonus/Equity: Potential bonus available; Benefits: Health, Dental, Vision Insurance, 401(K), Paid Time Off
Skills & Requirements
Must-have
5+ years B2B SaaS customer marketing experience
Build and scale customer advocacy programs
Manage customer advisory boards and user conferences
Proficiency with Salesforce and HubSpot or Marketo
Drive expansion marketing strategies for upsell and cross-sell
Nice-to-have
Strong storytelling and positioning skills
Experience with online review platforms like G2
Cross-functional collaboration across Sales and Product
Ability to translate complex value propositions
Key Requirements
5+ years of experience in B2B SaaS customer marketing
Proven success building customer advocacy programs
Experience managing customer advisory boards
Proficiency with CRM and marketing automation tools