Dir Client Services - Workforce Absence

Sedgwick Australia Pty Ltd

Base: $79,254.00 - $120,000.00 usd annual; bonus/e...
10 years related experience
2 years account manager experience
5 years adjuster experience with supervision
The role is responsible for determining account management strategies to ensure client retention, satisfaction, and revenue growth

Job Summary

  • The role is responsible for determining account management strategies to ensure client retention, satisfaction, and revenue growth.
  • Candidates will oversee program management for jumbo clients requiring dedicated staff and complex service models while supervising local Client Services staff.
  • A comprehensive benefits package including medical, dental, vision, 401k matching, and PTO is offered alongside a competitive salary range.

Matching Summary

The role is responsible for determining account management strategies to ensure client retention, satisfaction, and revenue growth.

Salary

Base: $79,254.00 - $120,000.00 USD Annual; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k matching, PTO, disability, life insurance

Skills & Requirements

Must-have

  • 10 years related experience
  • 2 years account manager experience
  • 5 years adjuster experience with supervision
  • Workers compensation knowledge
  • Liability and disability claims management

Nice-to-have

  • CPCU AIC or ARM designation preferred
  • Bachelor's degree from accredited college
  • Strong negotiation and facilitation skills
  • Leadership and motivational abilities
  • Participation in local insurance community

Key Requirements

  • Ten years related experience required
  • Two years account manager experience OR five years adjuster experience
  • Two years in a supervisory capacity required
  • Bachelor's degree preferred
  • CPCU, AIC, or ARM designation preferred

Work Rights

Not specified

Tailored Resume

Cover Letter