Service Coördinator Fsm

KONE Macedonia

Den Haag, Netherlands
Market conform salary; not specified; 41 vacation ...
Hybrid
Strong organizational and communication skills
Experience with customer contact
Ms office proficiency required
The role serves as the link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs

Job Summary

  • The role serves as the link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs.
  • Candidates will optimize daily planning using AI-driven FSM tools while monitoring real-time adjustments for technicians.
  • KONE offers a competitive salary, 41 vacation days, hybrid working options, and extensive development opportunities.

Matching Summary

The role serves as the link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs.

Salary

Market conform salary; Not specified; 41 vacation days; Lease a Bike; Insurance discounts

Skills & Requirements

Must-have

  • Strong organizational and communication skills
  • Experience with customer contact
  • MS Office proficiency required
  • MBO-4 work and thinking level
  • Full-time availability 40 hours

Nice-to-have

  • Experience with Salesforce system
  • Positive and service-oriented attitude
  • Ability to use AI for planning
  • Stress-resistant under pressure
  • Informal team culture participation

Key Requirements

  • MBO-4 education level
  • Full-time 40-hour availability

Work Rights

Not specified

Tailored Resume

Cover Letter