Digital Experience Lead

H&M

Athens, Greece
Not specified; benefits: 25% staff discount; not s...
**
3-4+ years ecommerce experience
Cross-functional collaboration leadership
Web analytics and a/b testing expertise
** H&M is seeking a Digital Experience Lead for its Sales Market in Greece, responsible for optimizing both customer and employee experiences across digital channels. The ideal candidate should possess significant experience in eCommerce, strong analytical skills, and the ability to drive cross-functional collaboration to enhance business performance. **

Job Summary

  • This role is responsible for optimizing the digital customer experience across Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia & Herzegovina, Albania, Kosovo, and North Macedonia.
  • The position requires translating strategic goals into daily digital execution plans while securing full-funnel optimization of the holistic digital customer journey.
  • Employees receive a 25% staff discount on all H&M Group brands, private health insurance, food vouchers, and a hybrid work model.

Matching Summary

Match Score: 75

** H&M is seeking a Digital Experience Lead for its Sales Market in Greece, responsible for optimizing both customer and employee experiences across digital channels. The ideal candidate should possess significant experience in eCommerce, strong analytical skills, and the ability to drive cross-functional collaboration to enhance business performance. **

Salary

Not specified; Benefits: 25% Staff discount; Not specified

Skills & Requirements

Must-have

  • 3-4+ years eCommerce experience
  • Cross-functional collaboration leadership
  • Web analytics and A/B testing expertise
  • Fluent English communication skills
  • Customer-centric commercial drive

Nice-to-have

  • Fashion industry background preferred
  • Proactive ownership mindset
  • Continuous improvement motivation
  • Strong analytical planning abilities

Key Requirements

  • 3-4+ years in eCommerce
  • Experience leading cross-functional teams
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter