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The position of Customer Service Representative at Workforcity is an entry-level role focused on assisting customers and resolving their issues through effective communication and problem-solving. Candidates should have 2-4 years of relevant experience, particularly in customer service or finance, and possess strong crisis management skills.
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Job Summary
The Customer Service Representative 5 is an entry-level position responsible for assisting with customer-related activities and providing solutions in coordination with the Customer Service team.
Responsibilities include managing customer inquiries, developing and maintaining a client portfolio, providing clients with activity scorecards, and informing clients of issues and solution updates.
Maintain knowledge of new regulatory and market requirements affecting the client base/portfolio and ensure compliance with all departmental standards.
Matching Summary
Match Score: 75
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The position of Customer Service Representative at Workforcity is an entry-level role focused on assisting customers and resolving their issues through effective communication and problem-solving. Candidates should have 2-4 years of relevant experience, particularly in customer service or finance, and possess strong crisis management skills.
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