Senior Technical Support Engineer

Nightwing

Annapolis Junction, Maryland, United States
Base: $122,000-$253,000; bonus/equity: not specifi...
Active ts/sci with ci poly clearance
10+ years technical support experience
Advanced it infrastructure troubleshooting
This senior-level position serves as a primary escalation point for resolving complex incidents across IT systems and infrastructure to ensure operational excellence

Job Summary

  • This senior-level position serves as a primary escalation point for resolving complex incidents across IT systems and infrastructure to ensure operational excellence.
  • Candidates must possess an active TS/SCI with CI Poly clearance and U.S. citizenship to support mission-critical systems for the intelligence community and defense sectors.
  • The role offers competitive compensation ranging from $122,000 to $253,000 along with comprehensive benefits including medical, vision, dental, and 401k coverage.

Matching Summary

This senior-level position serves as a primary escalation point for resolving complex incidents across IT systems and infrastructure to ensure operational excellence.

Salary

Base: $122,000-$253,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401k, PTO, Holidays

Skills & Requirements

Must-have

  • Active TS/SCI with CI Poly clearance
  • 10+ years technical support experience
  • Advanced IT infrastructure troubleshooting
  • Root cause analysis and corrective actions
  • IAT Level II certification compliance

Nice-to-have

  • Experience in fast-paced high-stakes environments
  • Strong analytical and communication skills
  • Mentorship and leadership of junior team members
  • Continuous service improvement initiatives
  • Enterprise-level systems support background

Key Requirements

  • Current TS/SCI CI Poly security clearance
  • U.S. citizenship required
  • 10+ years relevant technical support experience
  • IAT Level II certification compliance
  • Active transferable government issued security clearance

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter