BP Retail UK is seeking a Subject Matter Expert for Customer & Consumer support in Pune, India, focusing on enhancing business processes and digital solutions. The ideal candidate should have a strong background in customer service, training, and process improvement, with a commitment to the company's sustainability goals
Job Summary
The Customer and Consumer Authority is responsible for managing advanced issues involving in-depth solve of BPMe Application, POP or Loyalty Platform.
Key accountabilities include delivering training, administering assessments, serving as a point of contact for complex issues, and leading continuous improvement efforts.
The role requires a minimum of 1 year of current experience in Authority and a total of 5-6 years of experience, with strong PC skills and the ability to navigate software.
Matching Summary
Match Score: 85
BP Retail UK is seeking a Subject Matter Expert for Customer & Consumer support in Pune, India, focusing on enhancing business processes and digital solutions. The ideal candidate should have a strong background in customer service, training, and process improvement, with a commitment to the company's sustainability goals.