Técnico(a) Campo (ti) - Piracicaba - Sp

Unisys

Piracicaba, São Paulo, Brazil
On-site
First level hardware and software support
Remote access, chat, or email support
Computer network configuration
Provide first-level support for hardware and software issues to users

Job Summary

  • Provide first-level support for hardware and software issues to users.
  • Manage IT assets from the client's inventory and configure/troubleshoot mobile devices.
  • Identify and suggest improvements to the system and support process, and create user assistance materials.

Matching Summary

Provide first-level support for hardware and software issues to users.

Skills & Requirements

Must-have

  • First level hardware and software support
  • Remote access, chat, or email support
  • Computer network configuration
  • Mobile device configuration and troubleshooting
  • IT asset management

Nice-to-have

  • Suggest system and process improvements
  • Create user support materials
  • Short travel availability
  • Own a vehicle for client visits

Key Requirements

  • High School Diploma
  • Intermediate English
  • Intermediate OS knowledge
  • Intermediate Office Suite knowledge
  • Intermediate Networking knowledge
  • Intermediate Internet knowledge
  • Desktop and printer installation/maintenance knowledge
  • Software installation/configuration knowledge
  • Organization and Methods skills
  • Negotiation and Communication skills
  • Relationship skills
  • Easy access to Piracicaba - SP
  • Availability for short trips
  • Own vehicle for client visits

Work Rights

Not specified

Tailored Resume

Cover Letter