Customer Experience Manager - Dan Murphy's Currambine

Pinnacle Drinks

Currambine, WA, Australia
Not specified; not specified; benefits: exclusive ...
On-site
Lead team to deliver world class customer experience
Work tuesday to saturday roster including evenings
Utilise customer feedback for decision making
Pinnacle Drinks is seeking a Customer Experience Manager for Dan Murphy's in Currambine, WA, who will lead a team to enhance customer satisfaction and loyalty through effective leadership and community engagement. The ideal candidate should be passionate about people development and possess strong communication skills to foster a positive work culture

Job Summary

  • The role involves motivating and leading a team to deliver a world-class customer experience that promotes loyalty and revenue growth.
  • Employees receive an exclusive discount card for Dan Murphy's, BWS, ALH pubs, Woolworths, and Big W.
  • The company fosters a safe, inclusive, and fun workplace culture centered on understanding the local community.

Matching Summary

Match Score: 85

Pinnacle Drinks is seeking a Customer Experience Manager for Dan Murphy's in Currambine, WA, who will lead a team to enhance customer satisfaction and loyalty through effective leadership and community engagement. The ideal candidate should be passionate about people development and possess strong communication skills to foster a positive work culture.

Salary

Not specified; Not specified; Benefits: Exclusive discount card; Employee Assistance Program; Career growth opportunities

Skills & Requirements

Must-have

  • Lead team to deliver world class customer experience
  • Work Tuesday to Saturday roster including evenings
  • Utilise customer feedback for decision making

Nice-to-have

  • Passionate about people development and career growth
  • Authentic self with energy and integrity
  • Forward thinking in fast-paced environment

Key Requirements

  • Functional screening assessment required
  • Availability for evening shifts and every second Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter