Global Service Process & Ai Enablement Manager

Leica Microsystems

Vienna, Austria
Base: € 75,000 minimum gross annual salary; bonus/...
Fully remote
Global service process creation and improvement
Ai enablement and process training
Process mapping and documentation
The Global Service Process & AI Enablement Manager is responsible for creating, improving, and embedding processes across the global service organization that drive results and empower team members

Job Summary

  • The Global Service Process & AI Enablement Manager is responsible for creating, improving, and embedding processes across the global service organization that drive results and empower team members.
  • This role involves collaborating with stakeholders to understand and document critical business processes, with a specific focus on service performance, and identifying opportunities for improvement.
  • Leica Microsystems offers a culture of belonging where unique viewpoints matter and harnesses Danaher's system of continuous improvement to turn ideas into impact.

Matching Summary

The Global Service Process & AI Enablement Manager is responsible for creating, improving, and embedding processes across the global service organization that drive results and empower team members.

Salary

Base: € 75,000 minimum gross annual salary; Bonus/Equity: Not specified; Benefits: Comprehensive, competitive benefit programs

Skills & Requirements

Must-have

  • Global service process creation and improvement
  • AI enablement and process training
  • Process mapping and documentation
  • Change management activities
  • Data collection and analysis

Nice-to-have

  • Continuous improvement culture
  • Customer focus and innovation
  • Cross-cultural collaboration
  • Remote relationship building

Key Requirements

  • Bachelor's Degree required
  • Process analysis and improvement skills
  • Project management experience
  • Training and/or coaching experience
  • Global process design and application experience
  • English and German language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter