Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE Macedonia

Ulm, Germany
Not specified
Kundenbeziehungsmanagement
Sicherstellung der kundenzufriedenheit
Sicherstellung der anlagensicherheit
KONE Macedonia is seeking a Team Leader for their elevator repair business in Ulm, Germany, responsible for customer satisfaction, service operations, and people management. The ideal candidate will possess strong leadership skills, a background in service management, and a commitment to safety and quality

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication.
  • Accountable for the delivery of service according to the service contract requirements, the time limits, the KONE quality standards and the local regulations.
  • Accountable for the performance of his assigned technicians and for maintenance technicians motivation and competence development.

Matching Summary

Match Score: 85

KONE Macedonia is seeking a Team Leader for their elevator repair business in Ulm, Germany, responsible for customer satisfaction, service operations, and people management. The ideal candidate will possess strong leadership skills, a background in service management, and a commitment to safety and quality.

Skills & Requirements

Must-have

  • Kundenbeziehungsmanagement
  • Sicherstellung der Kundenzufriedenheit
  • Sicherstellung der Anlagensicherheit
  • Verkauf von Serviceleistungen
  • Management von Serviceeinsätzen
  • Kostenkontrolle im Außendienst

Nice-to-have

  • Kollaborative Arbeitskultur
  • Mitarbeiterengagement fördern
  • Nachhaltigkeit in der Praxis
  • Ethische Geschäftspraktiken
  • Vertrauen und Respekt unter Kollegen

Key Requirements

  • Führungserfahrung im technischen Service
  • Erfahrung im Reparaturgeschäft
  • Technisches Verständnis für Aufzugssysteme

Work Rights

Not specified

Tailored Resume

Cover Letter