Prestige Toyota of Ramsey is seeking an Automotive Service Advisor to facilitate customer service and automotive repairs, with estimated annual earnings ranging from $75,000 to $150,000. The ideal candidate should have prior service advisor experience and a basic mechanical understanding of automobiles, as well as a strong focus on customer service
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit.
Matching Summary
Match Score: 85
Prestige Toyota of Ramsey is seeking an Automotive Service Advisor to facilitate customer service and automotive repairs, with estimated annual earnings ranging from $75,000 to $150,000. The ideal candidate should have prior service advisor experience and a basic mechanical understanding of automobiles, as well as a strong focus on customer service.
Salary
$75,000.00-$150,000.00; Commission(s) off: Individual Sales, Individual Gross profit; Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours
Skills & Requirements
Must-have
initiating automotive services and repairs
verifying warranty and service contract coverage
developing estimates
writing repair orders
maintaining customer records
communicator and liaison between customer and technician
Nice-to-have
team player focused on exemplary customer service
basic mechanical understanding of an automobile
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Acceptable driving record and a valid driver's license