Manager (service Reliability / Sre & Observability)

Kyndryl

Hybrid
It infrastructure large enterprise
Devops practices and sre principles
Monitoring and observability tools
Kyndryl is seeking a Senior Manager specializing in Service Reliability Engineering (SRE) and Observability to tackle complex problems across technology systems for major clients. The ideal candidate should have extensive experience in IT infrastructure, programming, and DevOps practices, with a strong focus on customer success and a growth mindset

Job Summary

  • You’ll be managing systems data for clients and providing day-to-day solutions and security compliance.
  • You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
  • We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.

Matching Summary

Match Score: 85

Kyndryl is seeking a Senior Manager specializing in Service Reliability Engineering (SRE) and Observability to tackle complex problems across technology systems for major clients. The ideal candidate should have extensive experience in IT infrastructure, programming, and DevOps practices, with a strong focus on customer success and a growth mindset.

Skills & Requirements

Must-have

  • IT Infrastructure large enterprise
  • DevOps practices and SRE principles
  • monitoring and observability tools
  • Infrastructure as Code tools
  • networking concepts TCP/IP firewalls
  • compliance and security frameworks
  • leading critical incidents
  • problem management

Nice-to-have

  • growth mindset
  • customer-focused
  • open and borderless
  • containers OpenShift
  • Generative AI projects

Key Requirements

  • 5+ years IT Infrastructure experience
  • 3+ years high-level programming languages (Python)
  • 3+ years leading critical incidents
  • 3+ years problem management
  • ITIL v4 certification
  • SRE certification

Work Rights

Not specified

Tailored Resume

Cover Letter